Most smartphones and many landline phones are equipped with Caller ID. Unfortunately, scammers can now manipulate caller ID functionality to spoof calls. When a call is spoofed, a specific phone number will appear, even though the caller may be calling from a completely different number. For example, a call showing up as the IRS on your Caller ID, may be a scammer calling with the intent of fraudulently gaining personal information from you. But there are steps you can take to protect yourself.
- Do not automatically assume that the call you are receiving is from the name or number displayed on the caller ID.
- Do not provide any personal or financial information to the caller.
- If you're uncertain of the authenticity of the call, hang up and look up the phone number for the business or organization claiming to be calling you. Don't just trust the number on the Caller ID.
- Beware of robocalls because they can also be spoofed.
For more information and tips to protect your confidential information visit SEFCU’s Security Center.