Video Teller Machine (VTM) - Digital Branch


What is a video teller machine (VTM)? Simple, it's just like a teller you would interact with in person, but in this case you are video conferencing with one. Aside from dispensing coins, a VTM accomplishes the same experience and level of customer service you have come to expect at a traditional branch.

VTMs are also at the core of SEFCU's digital branch network. They enable us to provide even more members our same great services.

Find a SEFCU VTM at these locations:

PLEASE NOTE: Due to frequently changing circumstances locations with an "*" may have limited or restricted access.

  • Albany Medical Center*
  • Amsterdam
  • Arbor Hill
  • Clifton Park
  • Cobleskill
  • Cooperstown
  • East Greenbush
  • Ellis Hospital
  • Glenmont
  • Glenville Price Chopper
  • Guilderland
  • Hoosick Street
  • Kiernan Plaza (Albany)
  • Latham
  • Nanotech (Albany)*
  • Niskayuna
  • One Commerce
  • Park South
  • Patroon Creek
  • Rotterdam*
  • The College of Saint Rose*
  • SEFCU Square
  • Slingerlands Price Chopper
  • South Crouse*
  • South Pearl Street
  • St. Peter's Hospital*
  • University at Albany*
  • University of Buffalo
  • Wilton
  • Wolf Road

VTM Hours
Monday - Friday 8 a.m. – 6 p.m.
Weekends 9 a.m. – 2 p.m. 
Certain holidays 9 a.m. – 5 p.m.

Visit our branch locator here for all our branch and ATM locations.

Video Teller Machine (VTM)


Features & Benefits

Easy to use!

  • Touch the screen where indicated
  • Wait for the live agent to appear onscreen
  • Conduct your banking transaction

All the same features as a live teller

  • With this new technology you can conduct deposits and withdrawals, make loan payments, request transfers, and more!
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